Policies
Check-In/Check-Out
Check-in time is 3 p.m., though we will always do our best to accommodate early arrivals, while still ensuring each guest receives a clean, readied room. Check-out is by 11 a.m.
Cancellation
Cancellations with at least 48 hours notice will not be charged a fee. If less than 48 hours, and the room is re-rented, no fee will be charged. For late cancellations where the room is not re-rented, one night’s lodging will be charged to your credit card on file.
Pets Are Always Welcome
Your fur friends are welcome at The Hillcrest, with just a few simple rules. Please keep pets leashed outside the room, please don’t leave pets unattended in rooms for long periods and please clean up after your pet. Waste bags are in tubes at either end of the building. A $250 deep cleaning fee may apply for any pet damage.
Smoking
Michigan law prohibits smoking in private motel rooms. A $250 cleaning fee will be assessed for violations. You are free to smoke at the small tables outside each room, being considerate of those nearby, or on the grounds. Michigan has legalized marijuana use and you may smoke that outside of rooms as well (being considerate of others, of course).
Age Requirement
Guests must be 18 years or older to check in without a parent or guardian.
Parking
All our rooms have their own entrances, so you can park right outside for easy access. Boats, trailers, RVs or other large vehicles can be accommodated.